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The Team

  • Absence reports allow us to quickly identify problems or patterns with attendance or lateness.
    IT Manager

    Hawker Pacific Aerospace acheive significant cost saving with Mitrefinch Time Attendance and Access Control System


     


    For more than half a century, Hawker Pacific Aerospace have been a leading landing gear overhaul and repair organisation with a reputation for service excellence. They are a subsidiary of Lufthansa Technik and are based near London's Heathrow Airport. 


     


    Hawker's international customer base includes commercial airlines, air cargo operators, domestic government agencies and aircraft parts manufacturers.


     


    Hawker installed Mitrefinch's integrated time and attendance (TMS) and access control system in 2008 to monitor and track their 300 strong workforce. They can now use the same ID card for clocking hours worked and allowing access to certain areas of the business.


     


    Before Hawker Pacific Aerospace installed the Mitrefinch Time and Attendance system, unplanned absence, lateness and ghost clocking was an issue. Also the organisation of shift manning levels and staff holidays was paper based and taking up valuable time for managers.


     


    Initially, some employees expressed resistance to the new time and attendance system - but once Employee Self Service tools were rolled out, staff soon bought into the benefits of the application.




    Employee Self Service allows an employee to handle many job-related tasks (such as booking holidays and viewing hours worked) that otherwise would have fallen to management or administrative staff.


     


    The IT Manager at Hawker explains:


     


    Once the self service functionality was rolled out, staff could see their own profile, shift patterns, entitlements and absence information, since then lateness has been reduced in many areas. 


     


    Administrative staff run absence reports, allowing them to quickly identify problems or patterns with attendance or lateness. As a result Mitreifnch TMS has lead to significant time savings for them and reduced overheads for the company.


     


    For more information on Hawker Pacific Aerospace see: http://www.hawker.com" target="_blank">http://www.hawker.com


     

  • Even with regular changes to awards in recent years the Mitrefinch team have been able to quickly adapt the award interpreter to suit changing conditions.
    HR Manager

    Ted's Camera Stores use Mitrefinch Time and Attendance to effectively track and manage 700 employees across more than 50 locations


    Ted's HR Manager explains:


    We were looking for a time and attendance system that would replace our manual rostering system, integrate with our payroll system and remove the element of human error in the process of award interpretation.


    We looked at a number of local and international products that purported to fulfill these requirements. What we found was that most products were not created with the necessary flexibility for the Australian retail market and our business.


    Mitrefinch TMS came most closely to fulfilling our needs and due to the flexible nature of the award interpreter it was quickly optimised for our business. Even with the regular changes to awards in recent years the Mitrefinch team have been able to quickly adapt the award interpreter to suit changing conditions.


    With the size of our payroll doubling to about 700 employees across more than 50 locations since the introduction of Mitrefinch TMS we are pleased to say that the product and the Mitrefinch team have been more than capable of managing this growth.


    For more information on Ted's Camera Stores see: http://www.teds.com.au" target="_blank">http://www.teds.com.au

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